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March 21, 2010 - 6:38 PM
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Customer Support

Ireland
Free phone: 1800 556 686

UK
Free phone: 0800 0213 555

Rest Of World
+44 207 456 7041

Fax:
+44 (0)20 7456 7013

Email
support@
paddypowertrader.com

Opening Hours
We are open from 08:00
to 19:00 Monday to
Friday

Dealing Desk

Ireland
Free phone: 1800 556 685

UK
Free phone: 0800 0213 444

Rest Of World
+44 207 456 7040

Fax:
+44 (0)20 7456 7040

Opening Hours
We are open from 00:00
Monday to 21:00
Friday.

Spread Betting Help

Spread Betting Information

About Spread Betting
The Benefits
Why Choose Us?
Rolling Daily Bets
Product Information
Jargon Buster

Account Opening

How do I open an account?
What type of account can I have?
Can somebody else trade on my account?

Making a Trade

What hours can I trade?
What products do you offer?
How much do I need to deposit?
How do I place a bet/make a bet?
How do I close my bet?
How can I view my previous trades?
How can I view my open positions?
What is a Rolling Daily Bet?
Can I roll my positions over?
What happens when a share goes ex-dividend?
How are the Daily FTSE and Wall Street prices calculated?
How do we calculate our Share prices?
How do we derive our FX prices?
Why are the FX prices I can see different to yours?

Stops, Limits & New Orders

What are stop-loss orders?
How do I view my stop-loss, limit orders and new orders?
How do I amend my orders?
What are new orders?
How do I create a new order?
What does ‘Stop losses are not guaranteed’ mean?

Charts Overview

What are charts?
How do I open a chart?
How I do draw lines on the charts?
Settings
How do I save my chart?
Description of Various Technical Analysis available with the charts

Managing Your Account

Depositing funds
Deposit money by Debit/Credit card
Deposit money via bank transfer
To make a deposit
Deposit Funds via cheque
I would like a withdrawal
How do I change my contact info?
How do I change my password?
I've forgotten my username/password
How do I monitor my account?
Do I get a contract note?
Will I receive a statement?

Software & Hardware Requirements

What type of PC supports your site?
Is my software compatible with the website?
What facilities do I need to view the site?
How can I view your live prices?
What do I need to view your charts?
Which Internet browser should I use?
Do I need to adjust my monitor/screen settings?
Can I trade using an Apple Mac?
What about cookies?
Firewalls

Troubleshooting

I can't log into my live account?
I can't see all sections of your website
My bet hasn't been confirmed. What Should I do?
What do I do if I get the message 'Server Unavailable'?
Restore Internet Explorer settings
How secure is the paddypowertrader website?
How can I make a complaint?

Customer Support Team

Ireland (Free Phone)	1800 556 686
UK (Free Phone)	0800 0213 555

Dealing Desk

Ireland (Free phone)	1800 556 685
UK (Free phone):	0800 0213 444

Fax & Email

Fax	+44 (0)20 7456 7013
Email	support@paddypowertrader.com

Address Address

paddypowertrader.com
4th Floor
12 Appold Street
London EC2A 2AW

Related Links

Information

Paddy Power Products

Contact paddypowertrader

paddypowertrader

* Tax law may change
** Promotional terms apply

Spread Betting

Financial Spread Betting and Trading from Paddy Power Trader. Try on our demo environment or avail of £100 worth of free Trades.

Spread bets carry a high level of risk so you should only speculate with money you can afford to lose. Stop-losses are automatically allocated with each bet you make. All stops are not guaranteed. You can lose more than your initial deposit and stake. Before you open an account, please ensure you familiarise yourself with the risks involved and if necessary seek independent advice. paddypowertrader is a trading name of London Capital Group Ltd (LCG) which is a company registered in England and Wales under registered number: 3218125. LCG is authorised and regulated by the Financial Services Authority(FSA), and a member of the London Stock Exchange. Registered address: is 4th Floor, 12 Appold Street, London EC2A 2AW.